Guest Policies

Booking Policy
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All bookings are subject to availability.
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Guests must provide valid contact details at the time of booking.
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Booking confirmation is shared via email or the booking platform used.
Payment Policy
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Payment terms depend on the booking platform (Booking.com, Airbnb, direct booking, etc.).
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For certain bookings, full or partial payment may be required before arrival.
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Accepted payment methods will be communicated during booking or check-in.
Cancellation & Refund Policy
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Cancellation policies vary depending on the selected rate plan.
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Flexible bookings allow free cancellation within the specified period.
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Non-refundable bookings (where applicable) are not eligible for refunds.
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Refunds, if applicable, will be processed within 7–10 working days.
Check-in & Check-out
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Check-in: From 2:00 PM
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Check-out: By 11:00 AM
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Early check-in or late check-out is subject to availability and may incur additional charges.