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Guest Policies

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Booking Policy

  • All bookings are subject to availability.

  • Guests must provide valid contact details at the time of booking.

  • Booking confirmation is shared via email or the booking platform used.

Payment Policy

  • Payment terms depend on the booking platform (Booking.com, Airbnb, direct booking, etc.).

  • For certain bookings, full or partial payment may be required before arrival.

  • Accepted payment methods will be communicated during booking or check-in.

Cancellation & Refund Policy

  • Cancellation policies vary depending on the selected rate plan.

  • Flexible bookings allow free cancellation within the specified period.

  • Non-refundable bookings (where applicable) are not eligible for refunds.

  • Refunds, if applicable, will be processed within 7–10 working days.

Check-in & Check-out

  • Check-in: From 2:00 PM

  • Check-out: By 11:00 AM

  • Early check-in or late check-out is subject to availability and may incur additional charges.

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